The Raqoon website is operated for the seller, SE Efanov A.. The information and technology partner, Qat Bilişim ve Yazılım Teknolojileri Ltd. Şti., maintains the website and application and stores the related data in the Republic of Türkiye. This notice covers cookies and similar storage on your device, including localStorage.
Necessary storage does not wait for the consent banner. The session cookie raqoon_esim_session keeps you signed in and is required for the account and checkout. We do not store full payment-card numbers in cookies.
Preferences stay on your device: the language choice (cookie and localStorage key raqoon_lang), the theme (raqoon_theme), the display-currency choice (raqoon_esim_display_currency) and the cookie-consent choice (raqoon_esim_consent_v1). These values are not used to recognise you on other websites.
Optional analytics — Google Tag Manager, Google tags and the Meta Pixel — run after you choose Accept in the consent banner. If you have not chosen yet, they may run outside the EU, the EEA and the United Kingdom, and they do not run there until you accept. Necessary only stops them. The mobile app uses Google Analytics for Firebase as described in the Privacy Policy; that is not a website cookie.
You can choose Necessary only in the banner and clear cookies and site data in your browser. Signing out clears the session cookie. Clearing cookies does not delete the personal data we keep for your order. To request access, withdraw consent or ask for deletion under KVKK and other applicable law, email esim@raqoon.app in free form.